Family Friends  |  User Experience & Website

Family Friends is a London based charity providing befriending and mentoring services to families living in deprived areas of West London. The organisation recently went through a rebrand and needed to update their presence online to reflect this. We took the opportunity to completely restructure the website so that it was intuitive and informative, and also better aligned and positioned in the charity sector.


Family Friends, London

Business need

New website with rebranding

Family friends charity

"I wanted to add my thanks and say how pleased we were overall with your work. I felt that you really ‘got’ what we were about which made a huge difference to the process. I felt the whole project went well and we’re delighted with the outcome."

Trustee, Family Friends

website design for charities

Planning documentation

User personas

user personas



Final designs

website design for charities


wireframe mockup
website design for charities
website design for charities